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Junior E Security Analyst

Bengaluru, KA
Job Code:
  • Engineering & Construction
  • Real Estate & Property Services
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Job Details

vEnsure all equipment s and associated systems are operating as per agreed upon schedule. vEnsure that all CCTV system matters are dealt with professionally, efficiently and in accordance with laid down procedures. v Managing the day to day operation of all Access card app request and mail queries. vReporting to Site E Security Supervisor regarding daily ACS / CCTV system status and access card portal request status. v Ensuring basic tools are available when responding to complaints trouble shooting activities. vEnabling access cards as per requests raised in COGNIZANT internal systems. v In the event of any issue, logging the same on COGNIZANT internal systems and informing the concerned vendor by logging complaints on the vendor portal as well. vCoordinating Preventive Maintenance activities. v Carry out routine check on daily basis to ensure the security systems are working in healthy condition. vMaintain check list and register (complaint, spares consumption, etc.,) which contain full and detail records on daily basis. Maintain daily/monthly report or check lists on work done, complaints logged, attended, resolved and replacement if any. Ensure proper backups of server systems are completed First level of troubleshooting of faults and solve problems Elevate to next level by raising service ticket for issues which are require additional support. Keep up to date site issues tracker and ensure proper closure of service issues as per agreed SLAs. Ensure Health and Safety procedures are followed during work execution. Update shift logs, check lists, communication reports on daily basis. Able to work a rotating shift schedule. To carry out such other duties as the E Security Supervisor may properly require from time to time. Ensuring AMS ticket is logged on immediate note upon any system / Camera failures or with any technical issues without any delay. Ensure Weekly, Monthly, Quarterly and Annual maintenance PM is carried out as per schedule with compiled PM reports.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 4-9


Customer Support | Embedded Technology | H/W Installation/Maintenance | Hardware Design
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