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Lead Analyst - SAP SD (QTC)

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  • Manufacturing & Production
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Job Details

This position is of Functional Profile, which requires expertise in SAP SD/GTS modules; well versed with integration of respective module with other modules of SAP (MM,FI,PP,SD); should have exposure of SAP modules integration with third party application and requires excellent written & oral communications skills to work directly with Super Users & End Users from Business. This position also requires understanding & knowledge of ITIL framework and documentation practices. Should have exposure to cash management and treasury functionality. Should have exposure to Must have hands on experience SAP SD covering all the major SD sub-modules like Master Data, Sales, Sales Support, Sales Information System, Billing, Special Business Transactions, Shipping, Transportation, Credit Control, QM inSD, Internet, Foreign Trade, Electronic Data Interchange with Intercompany transactionsQuotation ProcessesOrder Processes, including and not limited toMTS/MTO Sales Order ProcessesConsignment Sales Order ProcessesThird-party Sales Order ProcessesIntercompany Sales Order Processes (including STO and Transfer Pricing)Return/Replacement/Warranty Sales Order ProcessesDelivery and Shipment ProcessesBilling ProcessesCredit Management ProcessesProduct Hierarchy Management, esp. reporting-wisePerform detailed configuration and trouble shooting of respective SAP modules.Provide input on technical implications of specific requirements of SAP solutions, including legacy data conversion, development of technical objects and interfaces for small requestsWork with SAP process teams to facilitate incidents/requests progress and to ensure an integrated system solutionManage incidents, requests, changes with EATON specified SLAs.Develop business process procedures for end user training, develop technical documentation, and assist with unit and integration testing for requests and incidentsExpert trouble-shooter and proven expertise as a Production support specialist.Involved in month end and year end closing activities and worked on developing the Business process procedures to help end users in executing the transactionsExposure ITIL framework, worked with problem management and re-enforcement training to reduce/optimize incidents and Training to change management.Flexible to work in shifts (Morning and Evening) and On-call; should be ready to work on weekend/holidays for support as per business requirement.Good understanding of the SAP modules SD/GTS and be able to support the various functionalities likeECC 6.0 version, SAP 4.6c, 4.7, 5.0Manual Configuration and data load.Have a Good Knowledge of SAP reporting Tools like Report Painter, Report Writer, and Drill down reporting and ABAP Query.Candidates must demonstrate proficiency working in ECC 4.7 as well as ECC 6.0. To coordinate and communicate Module Specific status, production remedies queue status; handle escalations; and ensure alignment between the sector goals, IT strategy, and prioritization of work activities, Incidents and Requests. ESSENTIAL FUNCTIONS (Limit yourself to 8-12 statements)2.List the essential functions (i.e. key responsibilities with expected end results) which must be accomplished in order to fulfill the purpose of your position as described above. Will manage incidents/Requests by troubleshooting/configuration using respective SAP SD/GTS processDeliver incident, request and change within EATON specified SLAs and updates to stakeholders in timely manner Will provide production support as needed to address configuration, data and process issuesWill deliver in small requests around the globe by providing Functional Specification to technical team and coordinating with end-user or configuration or data setup Will continually learn new SAP modules and techniques to provide value to our business by enhancing self-knowledge and capability.Will provide excellent quality code as well as excellent documentation including unit test scripts and results. Will Maintain zero impact through regression testing in the global environment Will mentor, train and guide members on the support team memberWill communicate and mentor the support team on global functional processes and procedures and ensure that they are adhered to. Will maintain a global mindset during the support process to ensure that the development/fixes will have no impact on global functionality.Recommends and leads improvements to applications and processes in order to decrease incidents and maintain quality. (Demonstrates Problem Management Expertise) Leads continuous improvements on in-scope support initiatives.Participate in application upgrades by testing and documenting functionality in conjunction with Functional analysts. Stays current with Technology trends in Information Technology advancementsProven competency in presentation, training, documentation and support Proficient in estimating and scheduling tasks for self and othersBasic Qualifications (Including Educational Requirements)Basic Qualifications Minimum Bachelors degree from an accredited institution, MBA or certification in respective areas. More than 8 years of experience into SAP SDMinimum of 3 - 4 Support project experience and 2- 3 implementation experienceUp to 10% travel may be required for this position. SPECIALIZED KNOWLEDGE6.Describe any specialized knowledge or skill (e.g., technical, scientific, administrative, managerial) which your position requires. Strong in Respective SAP sub modules of SD.Exposure to SAP sub modules of credit managementBasic Understanding of ABAP Developments needed to complete functional specs and in developing new programs with the Technical team.Data migration - LSMW, BDC, CATTFamiliarity with SAP Integration technologies ALE, IDoc, EDI, SAP UserexitsGood understanding of integration of SAP modules with other SAP modules like FI, SD (Sales and Distribution), MM (Materials Management), PP (Production Planning).
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 8-12


Business/Systems Analysis | Project Leader/ Project Manager | Software Engineer
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