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Lead Consultant - HP Exstream - AB

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Job Details

Perform daily Production Support recurring tasks and monitoring of the tickets queue, assign tickets, resolve tickets, update root cause and remediation.Creating process, procedures, and documentation relating to incident management or systems operations. Create and maintain documentation for production support activities and ticket triage knowledge base across the applicationsTake complete ownership of production problems and issues and drive them to completion coordinating with business partners and technology partners.Anticipate mitigating risks, escalating issues appropriately keeping all necessary parties informed, formulating and implementing a working-around often in a critical timeframe.Identifying root cause and championing solutions.Adhere to established operations standards and procedures and recommends appropriate modifications and process improvementsRequired SkillsAbout 6 Years experience on HP Exstream Designer both development and production supportExtensive experience in data-processing and post-composition processing of documents using HP Exstream Designer Version 7 & AboveExperience in HP Exstream Designer applications estimation, design and testingReport preparation and generation using HP Exstream DesignerGeneration of interactive personalized statements using HP Exstream DesignerAble to Design and create any type of document for batch, real-time or interactive delivery - from a simple letter to an interactive proposal to the complex FormStrong hands-on experience on UNIX/LINUX, Shell ScriptingKnowledge of Job Scheduler such as TivoliStrong and Communication and interpersonal skills are required.Ability to work well independently and on a dynamic team.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 6-11


IT Consultant | Software Consulting
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