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Lead Engineer -TAM

Chennai, TN
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Job Details

Ability to understand business requirements and provide automated, cost effective solution design.Experience in troubleshooting issues related to access management solutions like IBM ISAM (WebSEAL, LDAP, Policy/Auth Server), RSA ClearTrust, IBM Datapower, SecureIT Trustbuilder etc.Willingness to learn new technologies, take ownership of assigned duties and drive them to completion.Coordinate with the L1/L2 and other support areas of Enterprise Infrastructure on troubleshooting issues with the various technology suites supported. Follow up with 3rd party vendors to open and resolve trouble tickets. Ensure appropriate monitoring is enabled for all Web security associated tools supported by the team.Willingness to provide on-call support on rotational basis & participation in DR/DDoS events for Distributed Systems. Oversee and/or perform comprehensive risk/vulnerability system assessments to identify vulnerabilities. This also includes providing reports on assessment results as well as risk mitigation and remediation plans.ExperienceSound knowledge in one or more of the following technologies IBM DataPower, IBM ISAM, SecureIT Trustbuilder, and RSA ClearTrust.Working experience with IBM DataPower XI50/XI52 appliance, XSLT/XML, Web services (SOAP & WSDL) a plus.3-5 years technical experience working in a Unix/Linux environment along with a strong knowledge of server hardware, networking, and general IT infrastructure. 3-5 years of experience within a technical services administration or level 3 systems engineering competency. Experience working with systems operations tools (e.g. H/P Openview, Netcool, VMware Operations Mgr, AlarmPoint, ServiceNow). SkillsGood troubleshooting skills related to access management infrastructure.Documentation skills with a focus on detailed support procedures and technical configurations.Expert knowledge of incident, problem and change management (ITIL) processes and ITSM tools. Knowledge of monitoring system configurations (e.g. HP Openview, Netcool, HP BSM)Certifications in any one of these areas Datapower/IBM Security Access Manager/SecureIT Trust Builder/RSA Clear Trust will be a plus.
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-5


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