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Lead SAP SCM Systems Analyst

Bengaluru, KA
Job Code:
  • IT
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Job Details

Analyze, design, implement and review Citrix SCM business solutions in integration with SAP SD, MM, FICO, and multiple 3rd party systems.Provide SAP SCM support for medium complexity production issues.Perform functional review, design, and development of minor SAP SCM enhancements.Work closely with the ABAP team to identify and remediate areas where ABAP code has been utilized instead of SAP SCM out-of-the box configuration.Contribute to the project planning process.Collaborate with SCM team members and business partners in evaluating opportunities for process integration and refinements.Play a key team member role in the testing of SAP upgrades.Create and review the creation of test scripts, functional testing, according to test plans and procedures, and document test results.Troubleshoot and identify root cause of any production support issues, when requested by the Manager, within established SLA parameter.o Reproduce and document business side scenarios for the production support teamo Provide troubleshooting documentation and training for the production support teamso Develop Knowledge Base articles for recurring production issues that relate to user trainingo Identify root cause for production support issuesDetermine potential impact and provide recommendations for data and systems resulting from projects, enhancements, and production support. Perform in-depth data analysis and provide recommendations for resolution for data integrity issues.Identify and work to resolve complex data discrepancies, escalating issues to senior team members when necessary.Maintain documentation in support of regulatory controls.Perform continuous reviews to align medium complexity processes (for example, models, goals, expectations) with changing business conditions.Independently perform or lead medium complexity application systems configuration and advise team members when support is required.Perform tasks as assigned by SAP SCM Managers.Work closely with architects and other analysts to ensure process consistency and techniques across assigned processes and systems.Show process stakeholders how to identify and solve process challenges by simulating different scenarios and analyzing performance metrics through advanced optimization techniques.Create and evaluate technical requirements in line with functional specifications from end-users for medium complex enhancements.Communicate project and status updates to business and IT managers proactively on a regular basis.Support and provide technical guidance to SCM team members.May contribute to the development and delivery of presentations with business implementation topics for management.
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 8-13


Application Programming | Business/Systems Analysis | Database Administration (DBA) | Software Engineer
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