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Lead Technical Writer, Product Management

Bengaluru, KA
Job Code:
  • Miscellaneous
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Job Details

OpportunityThe position requires working closely with training and management teams as well as subject matter experts.The candidate is responsible for writing and editing procedural documentation for the organizations products and instructional guides.Ongoing management of these critical documents is essential in keeping the business unit compliant and productive.The candidate must have excellent research, critical thinking, organization and communication skills.This position requires the ability to translate technical data into easily understood text for internal users and external US based vendors. Primary ResponsibilitiesReview and edit existing procedure documents to ensure a logical flow of information, proper grammatical use and corporate approved formattingWork closely with subject matter experts when developing user guides, standards operating procedures and external communications for US based vendorsMaintain corporate documentation policies Update SharePoint site to drive consistency and the organization of BU documentationManage multiple assignments simultaneously, while working independently and with other teamsMeet deadlines and regularly communicate progress with stakeholdersAssist training team with communication and content developmentKey Result Areas Deliver quality work product within established deadlinesProduce weekly system update documents by researching and working with SMEs Quickly develop training documents as dictated by business requirementsMaintain documentation process with minimal oversightQualificationsMinimum of 5 year s experience in a technical writing related roleBachelors Degree in related studies English, Technical Writing, Communication, Instructional Design, EngineeringProficiency in the use of Microsoft Word/Excel/PowerPoint/Viso/Publisher, E-learning authoring tools preferredDemonstrated knowledge of commonly used concepts, practices and procedures within the field of technical writing and instructional designExcellent verbal and written communication skillsPrevious experience writing for U.S. based audience preferredTraining experience is a plusKnowledge of financial/mortgage business is a plus Solid analytical and critical thinking skills.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 5-10


Application Programming | Business/Systems Analysis | Project Leader/ Project Manager | Technical Writing
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