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Manager 2 IIT

Bengaluru, KA
Job Code:
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Job Details

DescriptionResponsibilitiesManage day to day IT operations and Infrastructure Engineering activities of the team including Network and Unified Communications.Team management, recruitment and evaluation of talent, as well as the ability to grow and develop the team.Develops and manages external relationships with Professional Services companies to ensure that implementation services are cost effective, complete and consistent with Intuit IT network standards and practices.Provides detailed standard documents and roadmaps and direction for field-based engineering staff aligned with Long Range strategies, business input, and technology lifecycle. Provide standards, guidelines and direction to the network engineering group in order to support projects, initiatives and activities supporting our business partners.Partner with other Network Services groups, manage and continually improve the design review process to ensure Designs are in compliance with network standards and long range initiatives.Manage a 24/7/365 network and communication infrastructure spanning the globe via a distributed Engineering support model.Budgeting and capacity planning, as well as systems performance and uptime monitoring.Project management of projects, initiatives driven by the APAC teamProviding responsible reporting metrics to senior management.Manage multiple IT projects simultaneously to ensure on-time and on-budget completion.Build a culture of Innovation, technical excellence and operational excellence in the teamCollaborate with various stakeholders in the organization and build a brand for the teamDemonstrate high degree of employee engagement while delivering on other business prioritiesMentor colleagues to enhance the overall leadership skills in the organizationBuild a seamless working relationship between IDC, US and other international sites teams involving operations, engineering, architecture and other support teamsAbility to help to bring out the best ideas from the best engineers by empowering them and leading by example.Drive adoption of best practices, tools, automation, systems and metrics across the organizationAbility to solve complex problems in Enterprise Network and UC domainExperience in Agile methodology is a plusQualifications QualificationsAt least 12 years of IT Industry experience with strong leadership and hands-on experience in the Enterprise LAN/WAN and Unified CommunicationsAbility to identify and address both strategic and tactical needs for the organization effectivelyAbility to work with senior management and articulate teams deliverables and focusAble to adapt to the working culture of the organization and deliver business critical outcomesProven experience in project management of large scale enterprise infrastructureExperience in implementing ITIL and other industry standard processIndustry certifications in Leadership and relevant Technical domainsBS in Telecommunications, Computer Science, Business or related field experience8-12 years direct telecommunications or networking industry3-5 years management experienceExperience managing VAR s, Telecom Vendors and Cloud Services Providers.The proven ability to manage a team of 6 8 EngineersExperience with Avaya PBXsExperience with Cisco UC equipment Call Manager, Unity, Jabber, VCS, TMS, SIP, H323, RTPExperience with Cisco and/or Brocade network equipmentExperience with Cisco and/or Aruba wirelessExperience with Acme Packet SBCs, SIP trunkingKnowledge of the following; IP, MPLS, Ethernet, Layer 2/3, VoIP, PBX, TDM, BGP, OSPFKnowledge of large scale voice engineering and implementation including costing, models, risk assessments, GAP Analysis, detailed design documents, and acceptance testing.Excellent customer service, decision making and analytical skills.Knowledge of network securityKnowledge of network capacity planningSuperior problem solving and conflict management skills.Proficiency with Microsoft Word, Excel, PowerPoint, Project & Microsoft Visio.Ability to communicate effectively both verbally and in writing with technical and non-technical people. Skills in writing concise, understandable, technical documentation.Ability to work independently, keeping track of a number of continuing problems, requests, and projects.Ability to maintain a positive attitude and contribute both as a leader, an individual and a team member to achieve the goals of the Enterprise.As an essential function of this position, the Senior Engineering Manager must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times.
Additional Degree: BE/ B.Tech (Engineering)

Experience: 12-17


Application Programming | Software Engineer
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