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Manager Consumer Segment Operations

Bengaluru, KA
Job Code:
  • IT
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Job Details

The Manager of Consumer Segment Ops manages functions essential to sales force productivity. These include Strategy planning; reporting, designing biz management system, quota setting and management & sales program implementation.Responsibilities and accountabilities of the position Supports the consistent implementation of company strategies and initiatives. Coordinates planning and strategy roll-out within the Consumer sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales organization s planning efforts. As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas. Works closely with sales management to improve predictability and linearity and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement. Proactively identifies opportunities for sales process improvement. Works to ensure all sales organization objectives are assigned in a timely fashion. Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization s compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the firms technology investments. Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. Provide input to senior leadership in the development and administration of sales incentive compensation programs. Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures. Builds peer support and strong internal-company relationships with other key employeesPosition Requirements Minimum of 10 years of overall experience with at least 6 years in driving Sales Operations & 2-3 years in field sales. Deep exposure to the channel & retail business Experience working within a high-growth technology company Exposure to Biz analyticsKey functional/technical competencies Demonstrated proficiency managing analytically rigorous initiatives. Proficiency working with Qlikview, Tableau, or other analytical toolsKey Behavioral competencies Ability to pool up several functions and people to common objectives Persuading, directing & Influencing capability Analytical mindset Ability to present and communicate data / information meaningfully Ability to plan and organize Remaining calm under pressure and being able to cope with setbacks.
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 10-15


Channel Sales | Corporate Sales | IT/Telecommunications | Relationship/Account Servicing
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