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Manager Customer Life Cycle Management

Job Code:
  • Banking & Finance
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Job Details

Work jointly with analytics team and partner to meet Customer Life Cycle project requirementsMaintain and track customer lifecycle project timeline and project initiativeAnalyse data cuts to identify key customer insights across customer segments and customer profilesResearch and identify industry used cases on customer life cycle and present findings and best practices to project teamConduct surveys with internal team and BFL customer to validate emerging trends in customer life cycle projectsPrepare Design of experiment across pricing, channel and products as per findings to validate the recommendationsData extraction from various sources and analysis in congruence with the project requirementsInitiate request and coordinate with IT team for any requirement related to projectBasic qualificationsShould have 2-4 year of experience in wealth / lending / financial servicesPrior experience in a Data Analytics, Project Management, Product management, Consumer Behaviour, will be an added advantageShould be Post GraduateBasic understanding of Salesforce & Finn-one Need to have excellent Excel and PowerPoint skills.Should have collaborative work style to engage with peers & colleagues across the company.Should have excellent communication and presentation skills Should have strong data understanding and analysis skill setExceptionally high motivational levels and need to be a self-starter.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-4


Database Administration (DBA) | Project Leader/ Project Manager
Applying for this job will take you to an external site


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