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Manager - Decision Management

Mumbai, MH
Job Code:
  • Banking & Finance
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Job Details

Provide analytical support for individual customers across Super Affluent, Affluent, Emerging Affluent and Mass Market segments as well as non-Resident Indians to assess customer potential, understand and anticipate customer needProvide analytical support to understand profitability drivers, pricing constructs and product bundling benefitsIdentify Revenue drivers and growth opportunities for the business across segments and conceptualize and develop analytical solutions to make a positive impact to business P&LContribute to building a Customer Level One-Citi strategy in the Bank and streamline ongoing marketing campaigns and reportsOwn the P&L commitment from these actions. Constantly engage with the business partners to ensure optimal program execution and track actual results against projectionsInteract with business partners to understand the business need, and ensure timely and high quality deliveryIdentify process improvement opportunities, while ensuring that data access and distribution is secure and compliant with existing organizational guidelinesBe an effective member of the Decision Management team and work closely with peers within and outside the Decision Management team on assignments spanning multiple functional unitsEnsure effective and timely communication of progress and escalation of issues to senior managementJob RequirementsStrong track record of analytical solution delivery in the BFSI spaceStrong Analytical Thinking skills with ability to conceptualize analytical framework to address the business problemStrong Oral and written communication skillsStrong Team playerAbility to co-ordinate with multiple technical and business teamsStrong technical background with in-depth understanding of databases, data manipulation tools (SQL/SAS) and statistical techniquesExposure to data warehouse technologies a plusQualifications Masters in a quantitative discipline from a reputed institute
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-5


Application Programming | Business/Systems Analysis | Data Warehousing | Mainframe
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