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Manager/Fulfillment & Service Assurance


Abu Dhabi
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Job Status:
Full Time
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Job Details

Manager/Fulfillment & Service Assurance - Job Description

Job Purpose and Role

The role will act as the lead Project Manager in the OSS Transformation program to assist Etisalat with day to day Project Management related activities across.


1. Develop and maintain detailed project plans for projects in Fulfillment or Service Assurance Program reflecting major milestones, and dependencies as per the transformation roadmap.

 2. Work closely with Working Group/Committee and major stakeholders for day to day project management activities.

3. Compile and publish all period operational reporting and management when required. 4. Receive, review, challenge, and sanitize project level reporting from System integrators PM.

5. Maintain strong follow up on project level escalations, issues, and risks.

6. Maintain strong liaison with and support CIT Development as well as end user community during analysis, planning, implementation, and rollout phases.

7. Manage roll-out of the new functionality/phases into production. B. Work with end users to define detailed functional and technical requirements for each technology domain as an input to the design and implementation phases of projects.

9. Perform regular quality review over Systems Integrators (SI) deliverables.


1. Bachelor's degree in Business, Computer Science or related field.

2. Five or more years of project management experience in Service Assurance domain.

3. Typically from a Systems Integrator background.

4. Practical knowledge in Project Management methodologies and best-practices.

5. Well-versed in Telecoms OSS software/tools.

6. Good understanding of software development methodologies.


If you are interested, please send me your CVs at

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