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Manager Sales Operations

Gurugram, HR
Job Code:
  • IT
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Job Details

Organize and manage multiple Sales Operation teams. Communicate goals and objectives and sense of shared purpose.Motivate, coach, facilitate, solve work problems, and be actively involved in the work of the team.Create an environment oriented to open communication, creative thinking, cohesive team effort and workplace trust.Ensure objectives are achieved in given time frames, meeting or exceeding support requirements based on the Service Level Agreement.Provide team with all necessary business Information to perform their role effectively.Develop strong process knowledge within multiple sales operation functions with the goal of incrementally improving the process as the team grows and matures.Work with local and headquarters management to obtain necessary resources and support for the team.Drive further GSSC expansion in Gurugram and assist HR in leading the recruitment process.Collect success metrics and prepare reports to identify work accomplishments of the team. Coordinate the preparation, presentation, and communication of work-related information to the Operations Manager. QualificationsMinimum Bachelor Degree (MBA a plus)7+ years working with sales / sales operations organizations and experience with medium-to-large team management responsibilities.Strong management skills; demonstrated ability to manage and mentor teams, work under pressure and manage to demanding timelines.Proven expertise in MS Excel and PowerPoint.Knowledgeable in key areas such as Sales Prospecting, Sales Analysis & Reporting, Content management, Graphics creation and Territory Modeling processesExcellent communication, team building and mentoring skills.Enjoys collaborating with others and working cross-functionally
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 7-12


Channel Sales | Relationship/Account Servicing
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