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Manager - SFDC

Mumbai, MH
Job Code:
  • Biotechnology & Science
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Job Details

Strong communication skills- both oral and written- are a must, as this role demands extensive communication with business and various stakeholders situated across the globe.The candidate should be able to develop in-depth functional and business understanding of the system. He/she should be able to perform technical design, review solutions, make decisions and should be technically adept on, Veeva CRM and Salesforce Service Cloud platforms. The technical expertise should be at a level where he/she can identify and implement best practices, has strong process orientation, has continuous improvement mindset and contributes to making the SFDC/Veeva Centre of Excellence (CoE) stronger.He/she would be required to execute seamless release management and provide for effective production support. Principal Responsibilities(List in order of general importance) 1. Lead the Veeva CRM and Salesforce Service Cloud team2. Release Management and Production Support Management3. Collaborate with Stakeholders to understand the requirements and deliver with quality4. Participate in the full application life cycle from requirement to production5. Execute projectsQualificationsWork Experience(Years, setting, etc.)6+ years of experience, 9+ years of overall experienceExcellent verbal and written communication skillsExperience in, Veeva CRM and Salesforce Service CloudExperience in Veeva Vault and Veeva Align would be added advantageAbility of coordination and collaboration with remotely located Certifications (Dev 401, Dev501) preferred, but not requiredExperience in solution design and system architectureExperience configuring and customizing functional areas of the Salesforce Service CloudIn depth understanding of SFDC Profiles/Roles and Sharing RulesIn depth understanding of Validation Rules, Tasks, Workflow rules, and Triggers, etc.Experience with the APEX data loaderExperience with the web services APIFamiliarity with Eclipse tools for working with the IDEWork experience should include creating custom user interfaces with VisualForce, developing custom business logic in APEX (Triggers and Classes), writing test classes, and Candidates should possess excellent problem solving skills
Additional Degree: BE/ B.Tech (Engineering)

Experience: 6-11


Application Programming | Database Administration (DBA) | Graphic Designing/Animation/Web Designing | Software Engineer
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