Sign In
 [New User? Sign Up]
Mobile Version

Manager - Software Asset Management (Vendor Management)

Secunderabad, Telangana
Job Code:
  • Banking & Finance
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Lead and grow a team of 5 Software Asset Management (SAM) specialistsSet goals and objectives for team members and drive them to excel and grow as professionalsManage a ticket queue of software requests for users and systems firmwide to prescribed SLA sManage software licensing and inventory, which requires a good understanding of licensing terms from vendors like Microsoft, IBM, Symantec, Oracle, HP, Adobe and other software vendorsInterfacing with customers and end-users to resolve license management and software fulfillment issuesEstablishing and executing processes to ensure timely fulfillment of user requests while also preventing licensing compliance breachesEnsuring distribution, return, transfer, accounting, etc. of software licenses are managed to contractual obligations, including reporting and conducting periodic review meetings with vendorsWorking with the JPMC sourcing team and with external software vendors to identify and document licensing and entitlement rules for vendor software productsProducing management reporting on software request, fulfillment, and license recovery metricsProcess Improvement Reviewing and documenting current state business and operational procedures to identify opportunities for efficiency improvement, propose solutions and ultimately to implement those solutionsProcess Improvement Ability to identify automation opportunities, articulate a plan, build consensus and drive the automation effort to fruitionREQUIREDA proven track record with management experience, preferably in a global organizationA collaborative style and ability to build the appropriate relationships and partnerships both across the firm and with external vendors and service providers5 year's experience working directly with customers and end-users supporting complex workflow operationsAbility to break down complex tasks and explain solutionsAbility to engage with key stakeholders across teams to drive implementation of solutionsStrong organizational skills and ability to multitask and work in a changing environmentExperience identifying automation opportunities and driving them through to implementationStrong Microsoft Excel skills, including the ability to produce useful reporting from spreadsheets containing thousands of rows of dataExcellent written and verbal communication skillsBachelors degree or equivalent work experience
Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 5-10


Configuration/Release Mgmt | Project Leader/ Project Manager | Software Engineer
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News