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Manager - Success Factors

Mumbai, MH
Job Code:
  • Biotechnology & Science
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Job Details

Job ResponsibilitiesThe SAP SuccessFactors Manager manages systems, processes & procedures to support the HCM application platform that comprises SuccessFactors as the main system of record surrounded by other applications like SAP-HCM, SumTotal, Kronos & Concur. The candidate would be responsible toLead and deliver Employee Central projects according to standard SuccessFactors methodologySchedule and estimate project tasks for the HCM teamRequired Skills and ExperienceExtremely strong background in Human Resource implementation with SuccessFactors.Have ability to lead, provide a high level of consultative advice, discuss and advise on Organization design and development, and configure SuccessFactors Employee Central moduleHave Excellent understanding of Employee Life Cycle Management processes in Global organizationsCertified in SuccessFactors Employee Central (THR81 or equivalent)Preferably certified in additional SuccessFactors modules other than EC4 years of SuccessFactors implementation experienceMinimum 7 years of overall non/cloud HCM-ERP or Workforce Management application implementation & support experiencePreferably SAP-HCM certified in a number of modulesExperience in integration of SuccessFactors with SAP-HCM and 3rd party enterprise workforce applications like Kronos, Concur and SumTotalExperience in configuration of SAP-HCM, Kronos, Concur & SumTotal a plusExperience managing a team of HCM application technical resources preferably as direct reportees, or as vendor resourcesExperience working with multiple application vendors during projects, upgrades, technical evaluations, and production support issuesAbility to work variable hours for requirements gathering and demos with US and global customersAbility to collaborate globally with end-users, business owners & onsite IT counterparts to deliver projectsPreferably possess substantial Human Resources / Talent Management domain experienceAbility to travel internationally as neededAbility to manage a team assigned to multiple tasks while maintaining organization and timely completion of projectsAbility to work within all levels of an organizationExcellent English written and spoken communications and dictionExcellent documentation, organization, collaborative and inter-personal skillsMust have experience working in a multi-national companyExperience in working in a validated IT environment preferred.Project management experience a plus. Deliver demonstrations, Business Process Workshops, and Kickoffs to support business needsProvide consultation & expert technical advice to management, colleagues and staff regarding HR processes, systems and overhead estimatesCull out and record business requirements and perform fit gap analysis between client requirements and standard SuccessFactors Employee Central SolutionDesign & configure SuccessFactors design for Employee Central, Applicant Tracking, Recruitment and other modules in accordance with Solution Design & Configuration Workbook and SuccessFactors best practices including strong XML abilityCreate Business Blueprints, Process flows, functional specifications, test cases/scripts and other documentation to support entire SDLC, incl. design, build, testing and business acceptance.Design integrations specs with various internal & external HCM systemsTest & Quality Assurance of SF solution during Projects and EnhancementsDocumentation of the system configurations, integration design and componentsLead and partake in SF projects & rollouts conversion activitiesSF technical administration including users, RBPs, batch jobs etc.Prioritize and Allocate work between team members based on skill & availabilityDefine & Set goals, deliverables, and milestones for HCM team work productsManage performance metrics for the team as per defined targetsPlan for development & career growth of team members with on-the-job and traditional learning opportunitiesProvide first and second line support for user issuesManage and communicate incident reporting for all HCM system related incidents using established IT processes; Resolution of defects in response to escalated support issuesDefine, implement and monitor IT standards and procedures.Manage SuccessFactors & SAP-HCM related IT change controls and Ensure adherence to IT Change Control best practices.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 4-9


Performance Mgmt | Recruitment | Training & Development
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