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Mobility & Workplace GSD & FS Service Now Engineer

Bengaluru, KA
Job Code:
  • IT
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Job Details

Key roles and responsibilitiesThis person will work with solutioning, practices and delivery organization to define a standard operating model when choosing and implementing ServiceNow in HPEs Global Service Desk and Site Support Services Customer Environment. Develop ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, MYSQL, XML, HTML and CSS Solution and provide requested enhancements to existing ServiceNow applications Develop and deliver customized portal web pages in ServiceNow using Bootstrap and AngularJS JavaScript frameworks Work with functional and admin teams to deliver automated workflow solutions in ServiceNow Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc. 3rd party software integrations with ServiceNow Facilitate and support the rollout of new application and enhancements in ServiceNow Configure ServiceNow Discovery and Orchestration. Advise functional and admin teams on design, development and overall ServiceNow best practices. QualificationsRequirements Minimum 3+ years of ServiceNow development, configuration and administration experience in an enterprise environment. Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions. Participation in the full software development life cycle Analysis, Design, Coding, Testing and promotion into Production. Proven history of providing technical support during all phases of project delivery. This includes, but is not limited to development of project estimates, solution design review, documentation creation and review, and peer code reviews Proven experience implementing and customizing a web architected, n-tiered enterprise application, strong experience with SaaS applications Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL, etc.) Knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, WSDL, JAXWS) Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.), PowerShell Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations. Integration (interfacing) of enterprise software systems with ServiceNow Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus. Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc. Expert knowledge on building out ServiceNow CMS (ESS Employee Self Service Portal) Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. Must have experience in multiple ServiceNow implementations and have developed custom applications Must be adaptable to work in a varied, fast paced exciting, ever changing environment Strong core knowledge of ITIL processes. Excellent communication skills and the ability to work with business partners Strong knowledge of unit and regression testing methodologies Good analytical and problem solving skills to resolve technical issuesEducational Requirements Bachelor of Science in Computer Science or similar technical/engineering discipline ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Preferred ITIL V3 Foundation Certification
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-8


Application Programming | Graphic Designing/Animation/Web Designing | Quality Assurance/Testing | Software Engineer
Applying for this job will take you to an external site


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