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Monitoring Engineer - Production Support

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Job Details

Bachelors or Masters in Computer Science or related fieldSkills RequiredHP Sitescope, BPM, BSM, Dynatrace, and Splunk, HP SM, ITSM tools (HPSM, Remedy etc.), UNIX(Solaris), SNMP & networking, SNMP MIBsJob AccountabilitiesProducts used are primarily (but not limited to) HP Sitescope, BPM, BSM, Dynatrace, and SplunkComplete understanding of Infrastructure and application performance monitoring Experience with ITSM tools (HPSM, Remedy etc.)integrationWorked with ticketing system Experience with HP SM or other ticketing system integrationExpert level knowledge in UNIX(Solaris) Synthetic Monitoring experience / Transaction Based MonitoringShould have strong understanding of SNMP & networking, SNMP MIBs Tools Administrator will be responsible for administration of large enterprise Monitoring implementation, includes components such as ITM (4.x, 5.x and 6.x), TEC, TMR,ITCM, Host Availability etcProvide technical support to Splunk, Dynatrace, HP monitoring toolsBe the focal point for implementation and work with other technology domains Write custom scripts as necessaryAssist wider team performing in level 1 capacity Attend and actively participate in environmental root cause analysis and weekly review meetings to provide technical inputsMaintenance and currency of documentation specific to the environment Should be able to work on load runner
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 3-7


Customer Support | H/W Installation/Maintenance | Hardware Design | Network Planning
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