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National Head: Business Correspondent

Bengaluru, KA
Job Code:
  • Banking & Finance
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Job Details

Establish the business correspondent network of the bank to achieve the bank's vision of 'being accessible to customers within 15 minutes of walking distance'Accountable for profitability and sustainability of BC channel; design initiatives to continuously upgrade partnership quality and deliver superior customer serviceEffective stakeholder management with;ainternal business users to create awareness of contact points and b) Corporate BCs to mitigate risks, optimize costs and ensure overall effectiveness of the channel for transactions, value add services and financial literacy to customersConduct periodic reviews of Regional BC heads to track performance/C-sat levels of BC agencies in respective regionsQualification Post-Graduate in Commerce/Business/Economics or related subjects with analytical skills and familiarity with systems.Experience Required10-14 years of experience; preferably in FMCG/Telecom/Banking with exposure to large scale agency management for mass market, and a proven track record Should have experience in end to end vendor management; ability to drive profitability and delivery metricsCompetencies RequiredExperience in business correspondent/agency managementExperience in driving customer usage and customer transactions in banking channelsWorking knowledge/ experience in transaction monitoring and reconciliationVendor ManagementKnowledge of sales force / distribution channel managementKnowledge of audit and compliance requirements of agency managementWorking knowledge/experience in related technologies.
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 10-14


Audit & Risk | Finance/Budgeting | Financial Analysis | Treasury Operations
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