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National Head Collections


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
15-11-2016
Job Code:
58294533
Categories:
  • Banking & Finance
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Job Details

Duties & Responsibilities1. To allocate, monitor drive and review the field force towards achieving the budgeted recovery 2. To co-ordinate with the Accounts, Litigation, Operations, H.R. and all other Functions for inputs and related functional support.3. To develop liaison with alternative channels Authorities, Influential Personalities, Prominent Lawyers etc. so as to be able to handle contingencies and facilitate efficacious functioning of the recovery department.4. To co-ordinate with the concerned Litigation team and decide the most expeditious Legal action and to implement the same on the field such as service of Summons / Warrants / Execution Warrants. 5. To plan & develop various customer touch points / call centers focusing on recovery activities.6. Educating Collection Incharge/ Team Leaders on appropriate contract allocation practices and ensuring the adherence of the same whenever allocations required in the regions. 7. Devising strategies to encourage walk-in collections.8. Devise and develop process & procedures aimed at reducing cost of collections. 9. Ensuring employee quality & leveraging productivity of collections department employees right from inception.10. Process improvement of recovery activities. 11. To operate as an awareness and alert centre for recovery, being the knowledge hub for guiding regions on receivable related matters.Decision Making Authority1. Financial powers-Revenue expenditure as per budget 2. Staff powers-To select employees and recommend appraisal.3. Functional powers-to approve settlement of contracts.Key Challenges 1. To manage and increase collection efficiency of the area under purview.2. Devising strategies to encourage walk-in collections. 3. Devise and develop process & procedures aimed at reducing cost of collections.4. Ensuring employee quality & leveraging productivity of Collection department employee right from inception.
Degree: MBA/ PGDM

Additional Degree: B.Com. (Commerce) | BBA/ BBM/ BBS

Experience: 15-20

Requirements

Credit Control & Collections | Finance/Budgeting | Financial Analysis
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