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Network Operating Centre (NOC) IT Specialist

Gurugram, HR
Job Code:
  • Legal
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Job Details

Are passionate about accuracy and producing excellent outputLike the sound of working in a fast-paced dynamic environment for a quickly growing companyWant to work directly with the US Technology team of a visionary Law FirmAre looking for high visibility and unlimited growth potentialHave a penchant for technology with good skills in network and/or server systemsSpecifically you willMonitor the system for help tickets, troubleshoot or assign each to an appropriate groupPerform a warm handoff of urgent tickets through phone or IM communication to ensure the recipient has received and can work on the ticketMonitor the status of open tickets and produce daily status reportsPursue outages and system wide issues and proactively inform the right contacts when there is a need to post a system-wide alertFocus on the continuous improvement of the NOC process Experience3-5 years of experience as an administrator in IT Infrastructure (server administration and management, desktop/workstation administration and network troubleshooting).Certifications in Cisco CCNA and Networking, Microsoft MCSE, EMC or NetApp Storage Arrays are recommended.ITIL Certification would be an added advantage.Skills for SuccessAble to work with minimal supervisionCan quickly learn new systems, processes and softwareSelf-starter and strong attention to detailAbility to write clear incident information in sufficient detailGood writing and communication skills
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-5


Client Server | Configuration/Release Mgmt | Network Administration
Applying for this job will take you to an external site


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