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NOC Engineer,


Source:
TIMESJOBS.COM
Location:
Kolkata, WB
Date:
11-11-2016
Job Code:
58272252
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

Vacancy NOC EngineerCompany A Telecom related Support Service ProviderMonitoring real-time voip calls on switches and analysing it. Analysis of failed calls and check for causes and take actions accordingly.Monitoring the network with PRTG and solve/escalate issues arising within the network. Maintenance of servers and devices weekly.A basic understanding of IP telephony and SIP Good understanding of Networking and Windows systemsNetworking, CCNA certified, RHCE preferable Prepare and send out issue reportsCoordinate between Client Services team, Operations team and Engineering for fast, clear and satisfactory resolution of customer issues. Receive calls from customersUnderstand and record customers issues Provide feedback to contribute to process improvement If interested in a Kolkata posting then apply immediatelyAniruddha Roy Choudhury, ONI ENTERPRISES
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8

Requirements

Voice Process - Both BPO Type | Switching/Router
Applying for this job will take you to an external site

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