Sign In
 [New User? Sign Up]
Mobile Version

Officer, Operations Team Lead

Bengaluru, KA
Job Code:
  • Banking & Finance
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Responsible for managing the Payments Section in handling the local disbursements and collections and cross border payment transactions (non-trade related).Provide a very effective leadership to the Payments Group.Maintain strong internal operational and financial controls and ensure they meet bank standards.Ensures excellent quality of service and efficient operations support for the unit.Provides effective coaching and guidance to associates within the group regarding procedural, technical and/ or operations changes.Drive process improvement projects independently to reduce operating costs, constantly improve service standards and controls.Works closely with Head-Operations to meet department objectives in a timely and accurate manner.Ensure adequate controls are in place for collection and disbursement process.Ensure that the periodic MIS required on the productivity, volumes, STP, customer flows are accurately designed and generated.Ensure appropriate documentation in place in accordance with bank policies & procedures, to facilitate closing with the client.Provide support to the sales team in marketing the payment services, and presentation of our service delivery capabilities as a key- differentiating factor.Handle projects independently and with close coordination with the Asia Product Management & Technology and other business partners and implement solutions.Drive enhancements in the systems to improve the process and customer service.Independent handling of all legal cases relating to foreign exchange, in close coordination with the internal legal counsel and Asia Legal.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 5-6


Administration | Facilities management | Office Management & Coordination
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News