Sign In
 [New User? Sign Up]
Mobile Version

Operation Manager

Gurgaon, HR
Job Code:
  • Logistics
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

responsibilities with the job details by filing in the appropriate columns below. In the left column, rank the responsibilities on the degree of importance (1being the most important and so on )}Degree of Importance Main Responsibilities Job Details1 Responsible for all Export operation related activities Pan India Complete ownership and accountability1Complete support and responsible to Trailer Division for optimum utilization of fleet dedicated for Exports Trailer Fleet Optimization, Invoice Management, POD Management and other activities as requested by Trailer DivisionHOD1 Operational Quality Managing Operational Performance,Productivity, ensure service quality meets required standard.1 People Management and development Providing leadership to entire manpower and integrating their efforts to maximize efficiency2 Customer retention & target volume lifting Ensure 100 % target achievement for lifting the volumes from South India based OEM.2 Protection of Capital employed Absolute focus on Operations expenses /disbursements and line hauls expenses.2 Trailers Arrangement Arrangement / placement of trailers for all the business engagement3 MIS reports. Monthly MIS & reports to be submitted before 5th of every month3 Software module updating Ensure timely & correct entries are made as per the schedule, verify reports regularly 3 Customer Payment Follow up with customer for payments closely to ensure payment within credit terms 3 ERP ImplementationEnsure entry into software module, updateregularly & ensure that the entries are verifiedto ensure zero errors Major Challenges (Describe the major problems and challenges you face in carrying out your job; also outline whatyou need to do to overcome them.)Handling the staff, specially controlling the drivers and their integrity by keeping their morale high andensuring the trailers are not idle and running continuously to generate profit.Decision Making Authority (Describe the key decisions you are expected to make on the job. Also describe thosemajor decisions you do not make but which you are expected to recommend or refer to your superior. Put an * next tothe recommendations expected which you feel is most important.)Decision Expected Recommendation ExpectedStaff Appointment and Management - VH / Supervisors/ Drivers / cleaners / Mechanic / electrician No deviation from the standard policy Complete accountability of Trailer Operations for Exportoperations If & when the customer services would beadversely affected If any deviation required from the set procedurewhich may also involve accounting process Support for maintenance activity Any cost increase other than budget Working Relationship (List the departments, organizations and other jobholders (job title) exceptsuperior/subordinates, with whom you have the most frequent contact. Include also those contacts outside thecompany and briefly describe the nature and scope of these contacts.)Sr. No.Most Frequent Contacts Nature or Purpose1 All Branch Manager / Location Incharge / operation team Daily operations2 SCM team of Customers Operation / business related3 Interdepartmental personal Department related mattersCompetencies RequiredSr. No Competencies Roles & DesignationsSM M AM JM SRE E1 Analytical2 Communication 3 Customer Orientation4 Service Orientation 5 Decision Making6 Problem Solving 7 Interpersonal Skill8 Planning & Priority Setting 9 Result Orientation10 Work Ethics & Positive Attitude 11 Work Execution & Commitment to excel12 Initiative & Pro activeness Other InformationCandidate should have a minimum of 3 /5 years of experience in Transport / Courier / Logistics andmanaging team of Executives / Supervisors with leader ship skills
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8


Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News