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Operations Analyst- AM Cancelled Loans

Mumbai, MH
Job Code:
  • Banking & Finance
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Job Details

The purpose of the job is to lead a team of quality control specialist who would perform quality control audits on Mortgage Origination processes Credit origination & Maintenance processes. Quality Control team will be responsible to review loans as against set procedures and communicate audit results to responsible parties and manage errors corrected thereafter. KEY PERFORMANCE AREAS AND % TIME Achieve daily production targets on a consistent basis and turnaround Priority reviews within the stipulated timelines. Maintain over 99.5% internal and 100% external accuracy on a consistent basis. Get cross-trained and work on multiple processes. Maintain high hygiene standards and follow all process controls with no lapses. Assist in data collection / report preparation/ MIS on various metrics. Identify & escalate issues on assigned reviews and escalate exceptions, procedure gaps to team leader or supervisor in a timely manner. Interact with different stakeholder to resolve process issues and play key role in adding process controls. Processing/ Production -90% of the daily productive time, 10% - Non BAU activities, Business initiatives, process reporting, process trainings/ huddles Minimum qualifications Bachelor s degree/ Post Graduate Degree in Commerce or Science Minimum experience should indicate the minimum experience required to do the job. It should not indicate experience required to fully perform the job. 3 to 5 years of experience preferably in US Mortgage Originations. Key competencies must indicate competencies essential to do the job. o Coordination and Team work o Time Management o Quick Grasping and Retention o Flexibility & Adaptability to changes. o Willingness to work in US & EMEA shifts. o Exception Handling & Subject Matter Expertise
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5


Data entry | Personal/Secretarial
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