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Operations Engineer Abuse / Fraud Prevention

Bengaluru, KA
Job Code:
  • IT
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Job Details

Job responsibilities include but is not limited to the followingInvestigation of high risk or suspicious transaction activity in order to determine the proper actionAbility to compose a grammatically correct, concise and accurate written response in EnglishFollows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate planMaintain technical documentation of processes and procedures used throughout operationsBalances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team environment;Ability to communicate with all levels within the company and with clientsGood self-awareness, Actively seeks out tasks that help develop skills and knowledgeIdentify and Report fraud trends to ensure the latest working parameters are in place and assist in detecting new fraud patterns, risk detection models and increase efficiencyRequires a high degree of professionalism and the ability to handle confidential and insider information with regularity[Required skills and experience] Bachelor of Science/Engineering in Computer or related fieldDemonstrate positive, result oriented attitude and passion for customer experienceExperience using command line (UNIX) tools, data analysis and link analysisExperience using ticketing system like JIRAExperience with Microsoft Office, including Outlook, Word and ExcelDemonstrate strong communication skills in English, both written and verbalAbility and willingness to work various shifts, including weekendExperience in managing e-commerce fraud operationsKnowledge of monitoring logs from SplunkExperience with scripting (Perl, Bash) and other web application languages (SQL, PHP)
Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-5


Application Programming | Project Leader/ Project Manager | Software Engineer
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