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Operations Head

New Delhi, DL
Job Code:
  • Retail & Wholesale
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Job Details

Dear Candidate,Greetings from"The Global Zone HR Services !!!!" We are having an urgent openingfor the profile of Operations Head. Industry Retail /FMCGProduct Specification Grocery, Cosmetic, FMCG products, Fruits & vegetablesMin Exp. 7 yrs Job Responsibility 1. To contribute to the development, implementation, monitoring and review of a business strategy that maximises the retail net profit by driving sales and controlling costs at regional level2. To build motivated and high performing teams through the effective leadership and line management to retail staff3. To support in both setup and operations of stores4. Works closely with the Managing Director and other Heads of Function to influence the creation and communication of company strategy, business priorities and targets for the Regional Teams and ensures there are systems in place to enable the managers to receive the information in a timely manner5. Generates ideas about future retail activities to ensure a cutting edge strategy; maintains up to date knowledge of the market place, competitors and trends6. Constantly reviews financial data and supports the Regional Managers in providing realistic input into the sales budgets7. Takes decisions on matters relating to the day to day retail operation within their defined work area including the strategic planning of resources8. Translates the strategic goals into retail operational plans to achieve the required targeted growth in sales and profit; identifies and optimises promotional opportunities ensuring these are co -ordinated with wider Mind promotions and campaigns9. Ensures that the retail operation complies to all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business10. Ensures all new shop proposals meet the required return on sales prior to submitting any recommendations to the Managing Director; all new shop locations must be visited to ensure they will trade effectively and meet the proposed budgets11. Takes a lead role in building a strong sales management culture with the operations team; spends time coaching Regional Managers, identifying skills and opportunities for development; provides advice and guidance on shop manager issues when needed12. Proactively manages and reviews the performance and progress of Regional Managers and their regions, sets objectives and targets; works with Regional Training Manager to develop individual training plans for the team13. Extensive business experience including relevant multi site gained within the retail sector. Experienced in managing relationships at a senior level and managing a diverse (in terms of skill base and experience) team of people14. Must be able to demonstrate the ability to contribute and successfully deliver against a business strategy15. Excellent communication skills verbal, written to include report writing and group presentations16. Influencing and negotiation skills17. Well developed interpersonal skills18. Visible Leadership skills can motivate others to achieve19. Solution orientated, decisive by nature Interested !!!! Kindly forward your resume at with following detailsCurrent Salary Expected SalaryNotice Period-- -- Thanks & Regards. Ashmita011-64-644-668 TheGLOBAL ZONE HR SERVICES.2151/9-B, 3rd Flr. |New Patel Nagar| Metro Pillar No. 248| Shadipur, ND-08 (IN)T +91 (011)2570-4765, +91 (011) 6546-4765 |M +9198-9995-4765 E |
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 7-12


Operations/Customer Care
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