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Operations Support Team Lead

Mumbai, MH
Job Code:
  • Oil & Gas
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Job Details

Leading by example being accountable for the teams collective responsibilities including the drive for continuous improvement of team and processesResponsible for training and developing the team. Using feedback and training, develop teams technical and personal skills to create a professional and commercial organization.Responsible for the compiling of metrics for team performance management and contribution to the businessEnsure team is audit ready at all times. Including internal Shell Group Records and external reporting to government entities for customs and environmental regulations.Responsible for KPI reporting and Process monitoringEffectively manage key stakeholders and collaborate across a global Operations Support team as required.Work with Trading, Commercial Operations and Finance Operations in identifying and resolving issues related to T&S movements.Work with internal team and other stakeholders to identify opportunities for improvement. Accountable for the maintenance of Operations manuals and other materials within the Operations on-boarding website.Manage the interface with Finance for tasks such as accruals management, the invoicing and settlement of secondary costsAbility to make decisions with incomplete or ambiguous information, willing to challenge the status quo and able to generate creative solutions to complicated problems.RequirementsRequirementsBachelor s degree (previous work experience will be taken into consideration for any candidates who might not meet the educational standard)Previous evidence of the ability to lead and develop staff effectively. Experience working with global stakeholders and facilitating remote communication.Evidence of thriving in a fast past, high energy and demanding working environment where the ability to prioritize tasks is essential.Evidence of an orientation towards learning and application of learning to problem solvingWorking knowledge of LEAN or other CI tools is preferred. Demonstrated experience using these tools will be highly considered.Evidence of ability to identify the root cause of problems and generate / support creative solutions to those problems. Be able to follow a process through end to end including understanding impact to the book of record.Proficiency in Microsoft Excel
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-6


Credit Control & Collections | Finance/Budgeting | Financial Analysis
Applying for this job will take you to an external site


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