FIND YOUR DREAM JOB

Sign In
 [New User? Sign Up]
Mobile Version

Practitioner - Technical Support Representative


Source:
TIMESJOBS.COM
Location:
Gurugram, HR
Date:
23-11-2016
Job Code:
58304971
Categories:
  • IT
Applying for this job will take you to an external site
  •  
  • Shortlist
  • Email Friend
  • Print

Job Details

High level application support.Monitor production environment for application generated alerts. How we ll help you growYoull have access to all the technical and management training courses you need to become the expert you want to beYou ll learn directly from expert developers in the field; our team leads love to mentorYou have the opportunity to work in many different areas to figure out what really excites youStrong Customer Service SkillsApt in Problem-Analysis.Good in Comprehension.Analytical.Empathetic.Committed to Quality.Eye for detail.Critical thinking.Ability to handle pressure situationsResilience & FlexibilityLearning and knowledge enhancementInterpersonal Skills and TeamworkAbility to multi task.Exposure of working on monitoring tools Deployment, OS/DB upgrade checkouts including administrative tasks (forms, etc).Implement Incident Management Process to resolve incidents.Monitoring & checking the incidents for accuracy & correctness.Perform routine reports & escalate any anomaly detected.Taking knowledge transfer for new applications, documentation & cross training the team on the sameTo have regular calls with different/next level teams for new activities/updates, documentation & sharing with the team
Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science)

Experience: 2-5

Requirements

Application Programming | Business/Systems Analysis | Desktop Support | Quality Assurance/Testing
Applying for this job will take you to an external site

FEATURED JOBS

© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News