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Practitioner - Technical Support Representative


Source:
TIMESJOBS.COM
Location:
Gurugram, HR
Date:
12-11-2016
Job Code:
58273355
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

What you ll doHigh level application support.Monitor production environment for application generated alerts.Deployment, OS/DB upgrade checkouts including administrative tasks (forms, etc).Implement Incident Management Process to resolve incidents.Monitoring & checking the incidents for accuracy & correctness.Perform routine reports & escalate any anomaly detected.Taking knowledge transfer for new applications, documentation & cross training the team on the sameTo have regular calls with different/next level teams for new activities/updates, documentation & sharing with the teamHow we ll help you growYoull have access to all the technical and management training courses you need to become the expert you want to beYou ll learn directly from expert developers in the field; our team leads love to mentorYou have the opportunity to work in many different areas to figure out what really excites you
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-8

Requirements

Software Engineer | System Administration
Applying for this job will take you to an external site

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