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Process Manager- AM Mortage

Bengaluru, KA
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  • Banking & Finance
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Job Details

The job title will be completed by the Remuneration Specialist during the job grading process.PURPOSEThis teamsupports the JPMorgan Private Banking Mortgage Origination business. The team is responsible for the document verification, prepping, loan detail updates and quality checking of mortgage documents of Private Banking HNW and UHNW clients. The functions performed by this team are critical to mortgage origination business. Individuals may work directly with Mortgage loan originators, US Based operations group and other internal/external partners throughout the Mortgage origination life cycleSupported functions.KEY PERFORMANCE AREAS AND % TIMEThe Process Manager will be part of a team responsible for the following1) Achieve daily team production targets on a consistent basis and turnaround Priority reviews within the stipulated timelines.2) Maintain over 99.5% internal and 100% external accuracy at team level on a consistent basis.3) Impart process level trainings.4) Maintain high hygiene standards in the team and ensure team follows all process controls with no lapses.5) Responsible for MIS reporting, Data analysis & preparing Business Reviews on a periodic basis.6) Identify & escalate issues on assigned reviews and escalate exceptions, procedure gaps to onshore partners in a timely manner.7) Interact with different stakeholders to resolve process issues and play key role in adding process controls and efficiencies.8) Conduct regular reviews of the activities performed by the team, set forth better governance structure, generate reports and MIS that help track the performance of the team.9) Suggest process enhancements, possible automations for better controls, perform periodic risk and controls analysis with the team for process risk valuationMINIMUM REQUIREMENTS Minimum qualificationso Graduates and Post Graduates in Commerce Minimum experienceo 2 years prior experience in a related position o 7 years experience in a related industry Key competencies must indicate competencies essential to do the job.o Candidate should possess strong knowledge of US Mortgage processes and Mortgage operations. o Have an affinity or ability for systems thinking. o Leadership - Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence; demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people. o Thinking Strategically - Be able to drive positive changes, promote ownership and demonstrate "My business Mentality". o Manages Relationships through inclusivity and is able to actively manage stake holders and demonstrate collaborative team work. o Communication - Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions, advice and is able to communicate incisively at all levels. o People management Manages his teams through active engagement and develops key talent. Must be able to flex his/ her style to get the best out of the people o Teamwork - Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; develops the high performing teams by setting forth SMART goals for the team o Should be creative and innovative; challenges status quo; generates strategic advice/product/client solutionsIt s preferred Candidates have the following experienceo General understanding of Mortgage concepts, US Mortgage Industryo General understanding of derivatives, FX and participations/syndicationso General understanding of credit legal issues and be able to quickly determine sensitivity to business risko Prior exposure to traditional credit products and traditional credit product loan documentation a pluso Experience using the Credit Risk Infrastructure tools and applications (ARC, EN, SRGT, CRRT, OWL, SELM, etc) a plus
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 7-10


Finance/Budgeting | Financial Analysis | Loan/Mortgage | Retail Finance
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