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Product Applications Engineer


Source:
TIMESJOBS.COM
Location:
Chennai, TN
Date:
21-11-2016
Job Code:
58289024
Categories:
  • Engineering & Construction
Applying for this job will take you to an external site
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Job Details

Key ResponsibilitiesProvide fast and efficient customer service to business partners, resellers, regional service centers, end-users and internal Trimble teams.Provide advanced technical sales assistance and technical support on problems of diverse scope, where analysis of data requires evaluation of identifiable factors, to business partners, dealers, end-users and internal Trimble sales teamsWork closely with various product marketing and engineering teams for technical support escalations and product issues reporting. (This will include items such as bug duplication, reporting new feature requests, and pre release testing)Other duties as assignedSkills, Abilities & Experience RequiredEffective decision-making, planning, communication, and collaborative problem solving.Strong troubleshooting and analytical skills.Strong understanding ofSaaS, Atlassian Tools (JIRA), Scrum Development WorkflowExcellent written and verbal communication skills (in English).Proven ability to achieve results.Experience and strong competency with SQL Tools (Heidi SQL), API Tools (Postman), Network Monitoring Tools (Chrome DevTools, Fiddler), Sales Force CRM, Data Logging Tools (SumoLogic, DataDog)Minimum 4 years experience, ideally with a BS degree in Computer Information Systems or Computer Science.Detailed understanding of Windows 7+, Mac OS X, Android, IOSDomestic and international travel required.Experience in the Architecture, Engineering and Construction (AEC) industry a plus but not required.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 4-9

Requirements

Application Programming | Software Engineer
Applying for this job will take you to an external site

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