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Product Support Engineer

Navi Mumbai, MH
Job Code:
500,000 To 700,000 Monthly
  • IT
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Job Details

Product Support Engineer (B2C)Swissclear Services Pvt Ltd (Tappp)Location Mumbaihttps// worldwide, Tappp empowers a customer with instant access to live TV, music, movies, news channel and much more on his/her mobile devices, PCs and laptop. Tappp (, the prepaid consumer market place is changing the way people consume premium digital content, by making these accessible even without the need for credit cards. Offering immediate access to a wide range of prepaid entertainment, gaming and recharge services, Tappp meets the digital consumption needs of a large segment of the world's population, who can pay via various online methods (gateways/wallets), or those who either do not own credit cards or are averse to making credit card transactions online. Committed to security, neutrality and trust, Tappp has developed the most advanced secure platforms to safeguard transaction security and customer confidence. TAPPP is available across platforms via the Web, Mobile and Tablets, online and also offline in retail outlets across the country.Building out this brand presents significant product and engineering challenges. At the centre of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.We are looking for a Product Engineer to help the continued build out of our product and brand. You will be expected to provide vision for the products used to acquire, manage and distribute our digital content.Based out of Mumbai, we are looking at an individual with at least 4/5 years of hands on experience. The individual needs to be dynamic, result oriented, enthusiastic and a team worker.If you are looking at an exciting opportunity in the digital world of ecommerce, content and payment mechanism, this role is for you and TAPPP is your destination.We are looking at a person with the following skill sets Primary SkillsVery good analytical and problem resolving skills to identify and resolve the product problems quickly.Good knowledge on programming technologies like Java, J2EE, Tomcat.Knowledge on REST and SOA architecture.Basic Knowledge on HTML5 and JavaScript.Good Knowledge on the Linux environment.Knowledge of MySQL.Strong interpersonal and communication skills achieving personal and group productivity through networking and teamwork.Customer interaction to promote customer-oriented responsivenessSecondary SkillsKnowledge on Digital Media and Entertainment domainExperience on using troubleshooting and access tools like TOAD, Putty , FileZilla, Eclipse etc.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 4-7


Software Engineer
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