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Production Analyst

Bengaluru, KA
Job Code:
  • Marketing & PR
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Job Details

The Production Analyst works cross-functionally with Production, Account Management, and Technology on behalf of our clients to ensure successful email programsBuilding platform related solutions for full service customers. To include participate in Client meetings, manage Client mailing calendar, asset review, campaign creation, internal UAT, oversee external UAT, change management, manage approval process, reports generation, QA, campaign scheduling, post deployment validationPrimary escalation contact for Client issues/questions related to full service email campaignsEnsure overall Client satisfaction through timely and accurate completion of projectsMaintain campaign process and program documentationProvide weekly account updates to BSA, Account team and/or ClientAttend recurring Account meetings (internal and external)Provide back-up support during Vendor outagesWorking knowledge of Client s business, goals/objectives, campaigns and how they use the Harmony, DREAM and DREAMmail productsTrack Non-deployment activity and providing a monthly report to Campaign Manager and Team LeadUpdate/create Knowledge Base Articles and Client case studies as necessaryProvide input on Campaign Solutions processes and template formsMinimum QualificationsThe Production Analyst position is a very hands-on role that requires an organized team player with 2 - 3 years relevant experienceProven ability to prioritize multiple projects in a deadline driven environmentStrong interest in interactive marketing is essentialOutstanding communication, project management skills are a mustPreferred QualificationsExperience within the interactive industry is a plusEnglish Fluent reading and writingWorking knowledge of Internet, Word, Access, Excel, and HTMLKnowledge of Internet space/various ESP ClientsMarketing, Business Admin, MIS, or CS degree preferredAbility to communicate effectively with clientsWillingness to learn and ability to workMotivated to work in a dynamic, results-oriented Internet environment, focused on delivering excellent levels of service to customersTotally customer oriented; willingness to stretch to exceed customer expectationsPersevering and a positive mental attitudeWillingness to work on shifts
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-3


Market Research | Marketing Strategy | Product /Brand Management
Applying for this job will take you to an external site


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