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Program Manager

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  • IT
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Job Details

Program Manager will lead a team of manual test lead, automation lead and engineers. He/she will work with customers QA Manager to drive QA activities for our client.What you need to haveCapable self-motivated individual contributor with a preference for teamwork. Should have handled 12+ team .Should have experience working at customer location. While ensuring customer success and continuously improving customer confidence, should have assisted in defining the scope and impact of projects / ongoing day to day activities.Strong communication skills. Skillful communicator, competent in forging partnerships with internal and client teams.8+ years of total experience with at least 5+ years in Test Management positions.Excellent People management skills Managed 12+ member teams.Experience in multi-party / multi-site interactions.Very good experience of creating proposals and estimating small and medium programs / projects.Excellent leader, leads by example, creating high performance teams & motivating them.Good Function Testing experience along with exposure to non-functional testing.Good knowledge of QA testing procedures and an experience in design, implementation and maintenance of Testing Best practices will be expected as part of the job.Excellent in project communication & reporting.Excellent in Risk, Issue & Escalation management.Should have decent negotiation & conflict resolution skills.Should be dynamic and ready to spend extra hours. Ready to learn new things, jells well with the team and able to articulate things in a very systematic way (both internally and to customer).What you will be doingPeople Management Well connected with team from People Management perspective.Steering the team for better ROI / GM for Zensoft Need a manager who will question technical leaders on certain decisions when she/he observes problems. If required she/he should raise questions to Head of Delivery.Ensure Quality delivery and customer satisfaction. If required should enforce Quality Delivery practices in consultation with Technical Leader.Customer relationship management Should prepare, participate and contribute in daily calls. Should maintain required project status and communicate the same with relevant details.Should evolve customer relationship and work with Sales / Technical Leader to build further relationship and grow revenue from customer.Reporting to customer and discuss status / progress results with customer.Recruitment Work with HR / RMGTimesheet / contract management Work with customer and internal finance for invoicing, SOW, POs etc.Connecting with on-site team (In case if people managed are at customer site).Team structure managementPreparing Proposal / SOW For technical content may collaborate with technical leader.Writing and sharing customer results.Management reportingRegular and Yearly reviews of team Setting / evaluating targets/results.Managing resource growth and trainings are also important activities
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 12-17


Application Programming | Project Leader/ Project Manager | Quality Assurance/Testing | Software Engineer
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