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Project Leader Customer Relationship Management (CRM)

Mumbai, MH
Job Code:
  • Insurance
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Job Details

Accountability/ResponsibilitiesSystem Architecting, Solution DesigningConsulting users on technology, solutions, processesDevelopment , Support & Maintenance of Software ApplicationsInteracting with users for system requirements and understandingDrafting of System requirement documents and system specificationsLeading the team of Team leaders, Software Developers and Support engineers and executing the defined task and projectsTroubleshooting of problemsManaging system SLAs as defined for various systemsMaintaining of work/task logs, project updates, timesheets of self and teamManagement reporting for Project Statuses and updatesInteracting with Vendors and third party service providers as requiredCore CompetenciesCore competence in Development, Enhancement & Service Support of web-enabled, Client Server solutions for various domainsExposure on CRM domain and related technologies. Preferred with Talisma software backgroundExperience in development of solution and application using below technologiesMust possess good programming, designing, architecting skills on Microsoft .NetPlatform, or similarMust have sufficient knowledge of databases such as MS SQL Server 2005/2008 and Oracle 8i/9i/10g/11gGood communication and interpersonal skillsShould have experience working on development over Web based technologiesTesting skills, Test automation knowledgeHaving experience on any of following technologies would be added advantagea) CRM systems, Talisma, Siebel etcb) Filenet DMS, BPM,c) Savvion BPMd) SAS Data warehousee) Portal Technologies (MOSS, Web sphere)f) Oracle Financialsh) Any other Content Management, DMS, BPM tools
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 5-7


Application Programming | Graphic Designing/Animation/Web Designing | Software Engineer | System Administration
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