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Quality Analyst - Lead Generation - Call 9158475916

Job Code:
200,000 To 600,000 Monthly
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Job Details

COMPANY PROFILE - XDBS PVT LTD has been instrumental in driving pipeline and revenue for all its clients across the globe. We play a key role in developing & implementing crucial go-to-market strategies for some of the most successful small and mid-d companies across the UK, US and Indian Market. We have also partnered with some of the World's leading technology giants for the fulfillment of their demand generation requirements.POSITION Responsible for Quality Assurance & Quality control across multiple campaigns on the floor & ensuring 100% qualified deliverables. Auditing the calls for Operations team if required & providing relevant feedback to the team in case of any deviation from the standard parameters on the call.Encouraging the team to provide a feedback for their calls which results in self awareness. Providing the feedback to the management for further improvement in the process.Preparing businesses reports and send that to the Reporting Manager/ client on everyday/weekly basis. Desired ProfileExcellent analytical skills & strong attention to detail and excellent follow through. Quality course certifications like Six-sigma, Black Belt, and Green Belt etc.Good domain understanding. Good documentation HandlingEffective communication and report writing skills Quality maintenance and up gradation for the smooth functioning of the process.Excellent Verbal & Written English. Ability to work independently as well as under supervision or in collaboration with othersFamiliarity with the global business environment. Other Informative details XDBS also provides Medical Insurance for its employees. We have dinner provided at the organization itself, every working day, throughout the year. We also have Zumba Classes provided free twice to thrice a week, for employees who want to stay fit. 80% OF OUR PROMOTIONS HAPPEN THROUGH IJP'S (Internal Job Promotions ) HAPPENING EVERY 3-6 MONTHS, SO THERE IS A GOOD OPPORTUNITY FOR EMPLOYEES TO GROW IN EVERY WAY.SATURDAY SUNDAY FIXED OFF. WEBSITE www.xdbscorp.comPUNE Shilpa Raidas HR Analyst 9158475916
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-6


Any Process - International BPO Type | Blended Process - International BPO Type | Operations | Non-Voice Process - International BPO Type
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