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Quality Analyst


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
22-10-2016
Job Code:
58164504
Categories:
  • Miscellaneous
Applying for this job will take you to an external site
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Job Details

Screens incoming and outgoing calls to ensure quality, customer service, and adherence to the policies and procedures of the organization. Provides feedback to assist in the creation of performance improvement goals and the development of training programs. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under general supervision.The job will involve night shift.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-3

Requirements

Any Process - Both BPO Type
Applying for this job will take you to an external site

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