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Quality Engineer

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  • Manufacturing & Production
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Job Details

Description1.To provide continuously support to customer needs/queries related to products and service requirements, initiate action to resolve product related issues based on complaints and warranty returns analysis for BTS products2. Responsible for co-coordinating with Tec. Customer support team for all quality issues and ensure timely closure of quality issues and improvement and preventive actions 3. Periodical Visit to Warehouse to conduct product Audit / Inspection and improvement action4. Review of RMA / customer returned products analysis at warehouse and ensure timely action / disposal 5. Supplier rejection recovery and replacement for defective / rejected products6. Review of customer complaint with CFT , failure analysis reports, analyze data to detect quality problems and recommend corrective action 7. Customer Visit on need basis for support to ECC core products & EP and improvement action / resolution8. Periodical visit to warehouse / customer site for the technical resolution 9. Monitor and deliver customer quality metrics and customer requested reporting10. Implement and maintain internal and customer quality systems 11. Provide product feedback and help to drive product improvements by working closely with QA , NPD and Technical, to regular review on improvement status for upgrading the current products12. Assist in the conduct and development of preventative programs to reduce defects in major quality control areas 13. Ensure regular quality and dashboard reporting on time for all the sitesQualifications* Bachelor Degree in Electrical Engineering (EE), or electrical and electronics Engineering (EEE) or its equivalent*Minimum 4-5 years experience in an industrial environment, preferably in a quality function within manufacturing MNC*Good knowledge and/or experience in manufacturing and testing of Solar water heater system , wiring devices, Electrical products , Field devices , PCB assembly, plastics and metal stamping tools will be an added advantage* Knowledge of quality standards such as ISO 9001 and comes with audit exposure are preferred
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 4-5


Project Management | Quality
Applying for this job will take you to an external site


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