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Quality Program Manager - Knowledge Management

Gurgaon, HR
Job Code:
  • IT
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Job Details

Manages and leads a program involving multiple functions and project teams to promote & manage content related to quality, advisories, diag tools.Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.Manages activities of supporting project teams and internal partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with management and internal development, manufacturing and service delivery partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.Drives innovation and integration of new technologies and quality initiatives into identification and development of diag tools & advisoriesProvides guidance and mentoring to less-experienced staff members.Tracks and reports usage of diag tool and advisoriesMaintains a repository of tools, advisories and best practicesDisseminates advisories and best practicesDrives the use of technology in storing and disseminating information pertaining to advisories,DIAG tools and knowledge.Education and ExperienceBachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalentProject management certification such as PMP/PMI certification preferred.Lean Six Sigma or other Quality certification preferred.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 8-10


Quality Assurance/Testing
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