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R1046268-Learning & Collaboration


Source:
TIMESJOBS.COM
Location:
Gurugram, HR
Date:
07-11-2016
Job Code:
58218404
Categories:
  • HR
  • IT
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Job Details

A.Floor Support Training This covers the major scope (80%) of training responsibilities. A training methodology, where the trainer stays on the floor with the team and provides individual coaching/ feedback to the target audience B.Classroom Training The scope of delivering classroom training is less (20%) as compared to floor support. The following subjects fall under the purview of classroom training. 1.Accent Neutralization 2.Communication Skills 3.Customer Service Skills 4.Telephone Etiquette 5.Culture Sensitization (US, UK and any others as per requirement) 6.Email Etiquettes & Writing Skills 7.Industry Trainings These are Accenture specific trainings which requires the trainer to learn the subjects. C.Content Development Develop content on training, as and when required. D.Training Support Activities 1.Road-shows 2.Up-skilling
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-6

Requirements

Application Programming | Configuration/Release Mgmt | Desktop Support | Software Engineer
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