Sign In
 [New User? Sign Up]
Mobile Version

Sales Support Representative

Bengaluru, KA
Job Code:
  • IT
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Executes all steps with RigorValidates all information of documents for 100%Accurately documents /updates the various steps of the process cycle.FlexibilityWork in an environment that is customer driven through a 24/7 service modelServe as a back-up for members on the QuEST teamWork Extended hours to support the business cut-offs etc.Analytical / Logical reasoningProvide qualitative and quantitative assessment of data as required.Correct anomalies in Data / metrics tracked.Leverage RCA techniques as required.Queue monitoring and delegating high priority requests accordingly.Customer FocusConsistently executes daily task within SLATakes ownership on requests and ensures customer satisfaction.Process high priority requests within SLAActive ListeningPractices attentive listening during process orientation.Effectively restates and questions current processesCommunication SkillsEffectively communicates between stakeholders ensuring accurate message is delivered.Learning / Learning agilityQuick to understand Job roleSeek clarity on all gaps from manager / mentorQuickly moves on to being independent requiring minimal supervision.Migrates to new processes and applications with a positive outlook in minimum timePresentation SkillsTakes up presentations for process changes and executes with high level audience.Process OrientationExecutes all delegated tasks with high (99%) accuracy levelsProblem SolvingProvides solutions along with process issues that may arisePerforms Quality Control and Audit exercises to reduce chances of error and remove non value add steps in the process
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-5


Channel Sales | Corporate Sales | Direct/Commission Sales | Retail Sales
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News