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Salesforce Administrator

Bengaluru, KA
Job Code:
  • IT
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Job Details

RESPONSIBILITIESResponsible for optimization and maintenance of for various cross functional groups (Sales, Marketing, Service, Support)Ownership, execution and strategy of both system design and customizations including new rules/workflows, roles, profiles, data model etc.Act as subject matter expert to enable Salesforce.Coms success as our unified system of record.Build customized solutions in and associated systems that support business requirements and processes.Create and maintain data integrity rules.Provide support to internal and external customers on any Salesforce related issues including configuration changes, troubleshooting & application supportDeploy and Configure the ChannelView Apps (Managed Package from Zyme) on customer SFDC instanceWork with customer user / stakeholders to create and manage complex workflow rules, data validation and triggers as required during the course of the projectProvide proactive technical support and track issues through resolutionQUALIFICATIONS2+ years of system administrator experience with; must be expert in all common configuration (i.e. non-coding) tasksMust have hands on experience in administration of Sales & Service Cloud on enterprise edition or higherAbility to develop and create workflows, approval processes, lead assignment rules and other basic objectsExperience in implementing Salesforce security and managing roles, profiles, permission setsIntermediate Expertise in SOQL and bulk CRUD operations using data loaderExperience in integrating Salesforce with other systems within the organization using SOAP, REST, Streaming APIExperience in designing and developing processes in a highly agile environment (Sales/Marketing/Support)Excellent written and verbal communication skills and the ability to communicate with all levels within the organization in a collaborative wayStrong spreadsheet and data-modelling experienceDemonstrated understanding of business process development and improvement initiativesStrong sense of customer focus, both internal and external, and the importance of the voice of the customerDESIRABLE (Expert)ADM 201 / 301 CertificationMS Excel (Expert)Independent & CreativeEXPERIENCE & EDUCATION Minimum 4 years of experience in relevant experience in SFDC app development and Java app developmentRegular Full Time B.E/B.Tech/Masters Degree in Computer Science or equivalent from a recognized university/institute is a must
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 4-9


Application Programming | Database Administration (DBA) | Software Engineer | System Administration
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