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Salesforce Administrator cum Developer

Mumbai, MH
Job Code:
  • Teaching
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Job Details

ResponsibilitiesManage organizations database of record, implemented on the platform, for all organization usersDesign, develop, test, and document scalable, high-quality business solutions on the Salesforce platformConduct unit, integration, and performance testingPerform basic administration of organization s instanceRegularly perform database de-duping and cleanup procedures, regularly audits data to uncover data integrity issues and/or opportunities for process improvementManage ongoing support requests and administrative needs of usersDevelop advanced reports, dashboards, and processes to continuously monitor data quality and integrityExecute and configure all point-and-click development (e.g. workflows, validation rules, formulas, custom objects, custom fields)Execute and configure reports and dashboards based upon reporting needs of customers (e.g. IT, Service Cloud Users, Sales Cloud Users)Change Management administration promote data/objects from development to production Salesforce environmentsUnderstands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgradesCommunicates regularly with IT systems leadership, and other stakeholders to ensure functionality meets field needs and to develop ongoing project planMaintains at least high-level familiarity with other IT system /business application capabilities and scope definition in order to make recommendations about potential upstream/downstream integration or functionality intersection pointsWork as project team member during end to end system life cycle development of major projects.Lead projects from Admin perspective and assists junior level staff with minor projects.Provide technical input to risk analysis and change control.Accurately report project status to senior project team members.Act as Business Systems Analyst for the platformInterface with key stakeholders, translating business requirements into SFDCUnderstand how changes may impact the entire user universe and will work to educate and provide detailed information for the purposes of governance decision making by the businessPerform application configuration, testing and evaluation to ensure quality and consistencyDevelop, document, and execute test plans to assess the integrity and accuracy of business processes, module functionality setups and modifications, enhancements, customizations, and patchesDevelop and maintain end user training documentation and deliver training as requiredDevelop and maintain business process documentation and consider compliance in all business process analysis and redesign activitiesSupport, analyze, and resolve critical production application issues as requiredProvide oversight on mass data uploadsPerform ongoing training sessions and help internally sell and service the user groupSupport of management to attend ongoing Salesforce training sessions as new features and on-demand versions of the application are launchedTechnicalUnderstanding of project lifecycle.Has detailed understanding of flowsAnalytical Skills Ability to analyze/design/develop using VF and APEXUnderstands Salesforce configurationUnderstand SF security model Roles, Profiles, Public Groups, Sharing Rules, Queues etc.Nice to have CTI exposureDeclarative software development database, validation, security, forms, reportsReports generation (database knowledge, writing queries, ETL etc)Expertise in data modeling and user interface (& Usability) development principlesExtensive Experience in writing Triggers and batch processes and deployment considerationsHands on expertise to develop applications on PlatformStrong Visualforce and Apex code knowledgeBatch processing and implementation considerationsHas experience in working with Salesforce APIs & writing Webservices in salesforceSOAP, RestHas Experience in building reports using the Report BuilderAll types of reports, specially Matrix and Joined ReportsPerform support and development activities for applications/projects assigned.Develop strategies to deploy code using multiple sandboxesKnowledge on Source Control is mustExperience reviewing and documenting codeGood understanding of Internet technologies firewalls, web servers, web proxy servers, etc.
Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 3-5


Application Programming | Mobile | Software Engineer
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