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SAP Basis Architect

Bengaluru, KA
Job Code:
  • Manufacturing & Production
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Job Details

Essential Responsibilities Coordinate the Project Management, Execution, Delivery and Production support for the Repairs ERP application. Operate in Dev Ops model in Basis and Security module of SAP Help manage processes around Level 1 to Level 3 service management and provide GE leadership for coordination & day-to-day management of Tier 1-4 support teams (e.g. Functional Support, Technical Support, ISS, Shared Services) to ensure continuous service delivery for internal customers Monitor and prioritize the open issues to expedite closure and serve as an IM point of contact for escalation on all matters related to Finance in Repairs SAP Act as Change Leader and drive Functional CCB (Change Control Board) and drive the Change Management process effectively. Assist in enabling rapid response to quality & LEAN initiatives, supporting other quick-hit process or system changes. Ownership of operations releases covering bug fixes, minor enhancements, patches / upgrades etc. Responsible for identifying appropriate resources needed, assigning individual responsibilities, and developing schedules to ensure timely completion of deadlines. Drive proactive behavior in support teams for monitoring & issue resolutions; prioritize issues for business criticality and escalate issues as necessary; use existing metrics for monitoring issues, and develop others as needed Lead or participate in planning & execution of Design Reviews, Regression Testing, Production Cutovers, and Post-Production Transition. Drive Technology & Operational Excellence initiatives for Repairs SAP, such as continuous system improvements, technology upgrades, DR/BCP planning and P&A improvements Develop and maintain relationships with business partners, project teams, key strategic vendors and peers Develop peer, cross-functional & cross-GE business relationships to maximize best practice sharing & team effectiveness Responsible for preparing/partaking related communications for system outages, releases Drive processes improvements through solution identification, feasibility analyses & recommendations. Participate in / Drive various initiatives as part of PGS IT operations team and work closely with GAMS, TSG, Corporate etc.Qualifications/Requirements Bachelor's degree in Information Systems, Information Technology (IT), Computer Science or Engineering 6-8 years of relevant and progressive experience in the field of Information Technology to address business needs of digitization Strong Hands on exposure and background in Basis, Security and System management Should be able to configure, set-up and modules in SAP Full understanding of change management processes incorporating multiple releases and business teams Exposure to a service environment, ITIL process Capacity to act as strong team player; ability to work on a virtual team without direct supervision Strong interpersonal, facilitation and communication skills Capable and influential at program management and business process improvementsDesired Characteristics Demonstrated ability to lead and drive change in a complex matrix environment Proven analytical and problem resolution skills, including the ability to abstract and see patterns, and the ability to generate and evaluate multiple alternatives. Ability to manage and work on multiple projects concurrently; formulate clear and concise objectives and plan Motivated self-starter with demonstrated GE leadership values. Process focus with keen sense for driving standardization and simplification Ability to take the broader scope of work and divide them into manageable chunks based on risk and ease of implementation
Degree: MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 6-8


Application Programming | System Analyst/Tech Architect | Systems Programming
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