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SAP Basis Operational Excellence Engineer

Bengaluru, KA
Job Code:
  • Engineering & Construction
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Job Details

Reporting to the Operational Excellence Leader, the SAP Basis Operational Excellence Engineer will be responsible for maintaining and enhancing day to day performance and availability, release management, system maintenance to maintain SLA on all SAP products, associated interfaces and bolt-on systems. Partner with the Business Architects to deliver priorities.Essential Responsibilities Own Basis and authorization level 2 support for all SAP and associated products. Follow best practice solutions, standards, processes and knowledgebase whilst maintaining an accurate supporting documentation repository. Carry out the maintenance plan for all supported products in line with business operational windows to ensure product support and compliance. Deliver new implementations, migrations, upgrades and POCs for all businesses, and prepare initial design, build and run documentation for transition to the operations team. Participate in end user support services managing more complex requirements and attend regular operations reviews. Work with CAS, compliance teams and external auditors to provide data and processes for audit and reviews to meet annual and ad-hoc requirements. Use leadership and guidance to develop the partner operational excellence team. Deliver and maintain automated system monitoring and alerting for proactive discovery and issue resolution utilizing Solution Manager and other tools.Qualifications/RequirementsBachelor's degree in Information Technology/Engineering/Business Management with minimum 3+ years of SAP Basis work experience leading operational support team Experience in new implementations / roll-out /Enhancements and Support. Experience in all technical aspects of SAP environment including design, build, performance tuning and operations. Operational experience of managing multiple SAP products and versions including but not limited to ECC, BW, CRM, GRC, APO, PO and Solution Manager; on multiple OS (Unix, Linux, AIX, AS/400, Windows) and DB (Oracle, DB2, MaxDB, MSSQL) platforms. Experience contributing to and working in a Global technical team. Experience in working with globally distributed multi-cultural teams. Strong written and oral communication skills. Highly motivated, Self-starter.Desired Characteristics Strong interpersonal, leadership and influencing skills. Excellent analytical skills. Quality and cost driven. Exposure to new dimensional SAP technologies like Fiori and SAP HANA, etc
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-8


Application Programming | Database Administration (DBA) | ERP/CRM | Network Administration
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