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Security Supervisor

Kolkata, WB
Job Code:
  • Travel
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Job Details

DUTIES & RESPONSIBILITIESTo keep the Hotel Security Head fully apprised of all security related activity within the hotel.To protect and safeguard the property and status of the Company, employees and Guests/clients by proper deployment of guards.To strive to anticipate guest needs and whenever possible to maximize the quality of service and customer satisfaction.To treat all clients and colleagues in a polite and courteous manner at all times and to give full cooperation to any colleague requiring assistance in a prompt and caring manner.To be flexible in assisting around the hotel in response to business and client needs.To perform all tasks to a consistent standard as appropriate within your department and to operate to company and hotel standards.To attend hotel and departmental meetings/training when required.To minimize operating costs by using all equipment and products in accordance with company guidelines.To report all maintenance requirements/annual maintenance of security equipment/gadgets.To adhere to company and hotel rules/policy at all times.To assess and report potential loss situations in the hotel in order to protect company assets, guest and staff property against theft of loss To investigate and report all thefts and criminal offences occurring in the hotel, and during the tour of duty record all relevant incidents neatly in the Occurrence Book, compiling all necessary reports and statements.To record all occurrences concerning the security department in the occurrence book and to record all other incidents in the appropriate books and documents provided.To ensure that full and accurate information is recorded at all times.To monitor and ensure the secure handling of all cash movement throughout the hotel. To provide escorts as required on the instruction of the Security Head/ Hotel management.To assist in the administration handling of all property found within the hotel, ensuring all records are correctly, legibly entered and placed in the property store in an orderly manner.To ensure no unauthorized persons enter the hotel premises and to ensure that all persons properly seeking admission are courteously received and assisted.To assist in the supervision and application of key control systems for all rooms, back of house, show cases and master keys.To carry out security checks and searches on staff and contractors entering and leaving the hotel.To assist in enquires from the civil police or other government.To be aware and knowledgeable of the hotel fire/bomb plan, including all fire equipment, responding to all bomb/fire alarms and acting in accordance with the standard instructions.To observe and report any potential or actual hazards to a guest or team member to the Security Head via the Occurrence book, and ensuring immediate remedial action is taken. Monitor and control of staff vehicles.Report writing.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-7


Maintenance | Operations | Security
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