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Senior Analyst

Chennai, TN
Job Code:
  • Banking & Finance
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Job Details

Key AccountabilitiesResponsible for the effective management and resolution of trade discrepancies, includingProfessional communication with thorough and detailed explanation to clients via e-mail or phone to resolve all differences in a timely mannerLiaison with internal counterparts (i.e. Desk, Sales team, Trade Support, Settlements , Legal, Finance) to work through issues and identify the correct remediation requiredActing as the first point of contact for a portfolio of clients and effectively resolving all incoming client queries within a pre-agreed timeframe Exercising good judgement skills to make the necessary decisions to address client queries and ensuring all high-priority queries are escalated to the management promptlyContribute to the specification and testing of improvements for all systems and processes.Uphold the controls and procedures for the teamPrepare Local and Global MIS for distribution to the managementProactively cross train on all functions performed within the team and across the department to gain a deeper understanding of the derivative products and processesStakeholder Management and LeadershipNA Decision-making and Problem SolvingNARisk and Control Objective [This section is mandatory for all role profiles and must not be deleted] Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Barclays Operational Risk Framework and internal Barclays Policies and Standards.Requirements for Senior Analyst-PTSDegree Educated with extensive knowledge of derivative products within remit and the processes in the Confirmations and/or Settlements area.Experience gained in High Volume House and client service environment.Strong knowledge of Microsoft ExcelExcellent verbal and written skills. Fluent in English.Highly numerate with analytical problem solving ability.Results Driven.Commitment and loyalty to the brand.Self Starter / Ambitious.Willingness to take on responsibility.Confidence to deal with both external and internal clients.
Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-6


Database Administration (DBA) | EDP/MIS
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