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Senior Associate eBilling

Gurugram, HR
Job Code:
  • Legal
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Job Details

Want to work directly with the US billing team of a visionary Law FirmAre passionate about technology and keeping the systems and your knowledge updatedAre eager to work in a fast-paced dynamic environment for a quickly growing companyAre looking for high visibility and unlimited growth potentialHave strong administrative skills and a penchant for technologySpecifically you willHave heavy interaction with clients, both internal and external law firms and vendorsBe responsible for handling new matter setup for clients on a monthly basisMonitor and audit invoices to ensure timely processing in accordance with client billing guidelinesWork on special projects as needed include data entry, electronic filing, merging of documents, etc.Understand and work competently in a virtual environmentInteract direct with client's internal and external customersProactively resolve questions and queries on multiple projectsConduct ad hoc reporting and in some cases advanced reportingLearn new processes/softwares quickly and document the sameWork with onshore team to develop new processes, and help take on new projectsExperience3+ years of relevant experience in the KPO/LPO industryStrong working knowledge and experience on multiple eBilling/matter management software like Serengeti and/or contract management software like ApttusSkills for SuccessHigh-level attention to detailCandidate should possess a client service focus with a demonstrated ability to work efficiently with global teams, prioritize workflow and meet demanding deadlines in a fast-paced environmentExperience managing direct reports is highly desirableExcellent customer service skills with commitment to qualityOrganizational skills are a key componentEffectively and clearly communicate and work directly with staff, attorneys and clientsExcellent interpersonal skills, focused on supporting your clients' needsDeadline driven, with ability to multitask and manage multiple competing prioritiesWork under minimal supervision
Degree: ML/ LLM (Law)

Additional Degree: BL/LLB

Experience: 3-8


Advisor/External Consulting | Corporate | Financial Services
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