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Senior Associate - Technical Help Desk


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
08-11-2016
Job Code:
58229508
Categories:
  • Miscellaneous
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Job Details

ResponsibilitiesManaging a team of Technical Help Desk Associates.Resolving any customer queries that may be escalated to him/her.MIS and reporting.Responsible for the performance of the entire team.Desired ProfileA Commerce Graduate (BCom, BBA or BBM) with good knowledge of Accounting and Finance.At least 2 years experience in a call center.Through knowledge of the functioning of a call center.Very good verbal and written communication skills.Good team building and leadership skills.
Additional Degree: B.Com. (Commerce) | BBA/ BBM/ BBS

Experience: 2-7

Requirements

Technical Process
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