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Senior Custom Intake Production Analyst

Bengaluru, KA
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  • Marketing & PR
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Job Details

The Senior Custom Intake Production Analyst works with the Digital Delivery team on behalf of our clients to ensure successful setup of the client on the Harmony platform.The Senior Custom Intake Production Analyst is responsible for testing the platform configuration, creating list and customer profile table attributes and performing initial data loads, while maintaining a high level of quality control. Additional responsibilities include testing of custom solutions validating and quality assurance testing of preference centers and custom reports. The Senior Custom Intake Production Analysts will work in conjunction with the assigned Business Systems Analyst.Duties and ResponsibilitiesTest platform setup. Test scenarios will includeConnectivity testingData import testing to lists and customer profile tableData export testingDNS validationValidate and test preference center custom solutions based off of test plansValidate and test custom report solutions based off of test plansPrimary escalation contact for platform configuration issuesEnsure overall Client satisfaction through timely and accurate completion of projectsMaintain Custom process and documentationProvide frequent account updates to BSA and/or Leadership teamAttend recurring Account meetings (internal)Working knowledge of the Harmony platformWorking knowledge of RESTful APIs and JSONMinimum QualificationsThe Senior Custom Intake Production Analyst position is a very hands-on role that requires an organized team player with 3 - 5+ years relevant experienceProven ability to prioritize multiple projects in a deadline driven environmentStrong interest in interactive marketing is essentialOutstanding communication, project management skills are a mustPreferred QualificationsExperience within the interactive industry is a plusEnglish. Fluent reading and writingWorking knowledge of Internet, Word, Access, Excel, and HTMLKnowledge of Relational Database Management SystemsKnowledge of Internet space/various ESP ClientsMarketing, Business Admin, MIS, or CS degree preferredAbility to communicate effectively with clients.Willingness to learn and ability to workMotivated to work in a dynamic, results-oriented Internet environment, focused on delivering excellent levels of service to customers.Totally customer oriented; willingness to stretch to exceed customer expectationsPersevering and a positive mental attitudeWillingness to work on shifts
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8


Application Programming | Configuration/Release Mgmt | Project Leader/ Project Manager | Software Engineer
Applying for this job will take you to an external site


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